Are you known locally?

Being known locally is important. It helps your customers connect with and relate to you and your business. Why? Understanding the community you live and work in is important for many reasons. Travel time, local sustainability and reputation are important if your service provider is local. There are environmental considerations too but that is not going to be discussed here. How long a business has been in the community is a good indicator of how important it is for them as a business to have and maintain a positive relationship and reputation. The smaller the community the more important it is to stay in touch with your current and potential customers.

With over 50 years in the same location and 25 plus years in business Better Plumbing is a sterling example of community commitment and customer satisfaction. We have served Milpitas residents and the residents of both Santa Clara and Alameda Counties with a commitment to total customer service.

Call us today for all of your plumbing needs and questions so you can experience the level of service so hard to find these days. And thank you for your 34 plus years of business!

Better Plumbing

(408) 263-8433

How important is fixing a leak?

How important is fixing a leak? Thats a good question!

Most people are unaware they have any problems. Most first get wind of issues after they get an outrageous utility bill or some other indication that there is something wrong.

The EPA Watersense program is having a fix a leak week in 2011 to help everyone conserve.

Fix a leak week! is the EPAs' way to help everyone understand what can done to help conserve our life giving water.

Heres what you can do!

If you need help or assistance on water conservation feel free to contact me for a free no obligation estimate on fixing those leaks you may have!

Thank you!

If you have any questions or comments feel free to call me and I will be glad to help you if I can. I can be reached at (408) 263-8433.

your plumber,

Cameron

Customer Service Surveys, are they too complex?

Ever had a situation go bad and all you wanted to do was get out of it? We have all had bad experiences with one thing or another.

How do we protect ourselves and others from this happening?

Usually when we are being served the only one who should care how they are doing is the person serving us.

So, you, my customer, since you have spent time to read this are going to take a customer service survey and help me serve you better.

First if you would like to email me and let me know what you think about this blog feel free to do so at:
arealplumber@gmail.com

If you would like to post a comment or a suggestion feel free to do that also.

I want to improve this blog so that it contains information you want to have and can use.

The customer satisfaction survey is only one way for me to know how you got here.

Lately I have been getting a large amount of traffic on this page and I need to know how you found me, if you found what you were looking for and what you would like to have seen.

So thank you for your participation. I look forward to your comments.

your plumber,

Cameron

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