Call today: (408) 263-8433 or (510) 656-3100

"The bitterness of poor quality lingers long after the cheap price is forgotten. "

Monday, January 6, 2014

Are you known locally?




Being known locally is important. It helps your customers connect with and relate to you and your business. Why? Understanding the community you live and work in is important for many reasons. Travel time, local sustainability and reputation are important if your service provider is local. There are environmental considerations too but that is not going to be discussed here. How long a business has been in the community is a good indicator of how important it is for them as a business to have and maintain a positive relationship and reputation. The smaller the community the more important it is to stay in touch with your current and potential customers.

With over 50 years in the same location and 25 plus years in business Better Plumbing is a sterling example of community commitment and customer satisfaction. We have served Milpitas residents and the residents of both Santa Clara and Alameda Counties with a commitment to total customer service.

Call us today for all of your plumbing needs and questions so you can experience the level of service so hard to find these days. And thank you for your 34 plus years of business!

Better Plumbing

(408) 263-8433




Friday, November 8, 2013

Let's talk trash... is recycling important? If so why?

Ever wonder where all of the trash goes and how it gets there? Well here is a great story that explains how and what trash disposal encompasses our daily life.



Lets take the minutes a day that it takes to recycle. Doing so means a sustainable future for you and the generations to come. Thanks for watching! Mention this video and if Better Plumbing does work for you we will give you a ten dollar discount off of any work we do for you. This is in addition to any discount you already receive for seniors or veterans.

Friday, September 20, 2013

Social Media and the Service Sector... what you want versus what you get



You discover you need a professional to help you with a problem your having. Where do you turn? Consumers have a new avenue of finding professionals today which include the use of the internet and social media. Consumer websites abound with offers to help you find a professional with the expertise you need. There are profiles to read, background checks done and even customers who tell the tale of their experience with the professional you may be considering. Great right? Well let's look a little closer and see what can also be happening to influence your decision. 



When a customer endorses a professional how can you be sure it is not a relative or friend? The truth is you can't. This is why photos of the work are just as important as the testimonials are. What do the former customers say? Great price? Neat work? Quality parts? Are you sure they are saying the things that are important to you? Read carefully what message is really coming across both from the professional and their customers. Usually everything works the minute it is installed so function isn't as important as quality and craftsmanship in my opinion. 

Which sites are reliable for recommendations is up to you. I like the sites which do not charge the professional or consumer to sign up. Why? Because if they do then there seems to me a conflict of interest occurs when a professional pays to be promoted as trustworthy or "Certified" without posting how when and why they are "Certified". 

No complaints or disciplinary action from the licensing Governmental Agency is the best indication of a reliable and trustworthy professional. You can check the status of a licensed professional online. In California, the Department of Consumer Affairs which is the Administrator of the Contractor State License Board electronically gives you insight into the professional you are about to hire.  

And finally, background checks. Sounds great right? Did you know most background checks are done on the owner of the company and not the technician who will come to your home or business. If you want a background check ask the website or company to send you one on the technician coming to your home or business. And again how do you know who the background check is on since you really don't know the person coming to your home or business. Trust your instincts! If you feel uncomfortable, call someone else. The best resource for finding someone still is asking someone you know and already trust. Even then, trust.. but verify!

Finding a professional you can trust is a wonderful thing. Please be sure to tell others so they can experience quality and craftsmanship without headache and stress! Proud professionals everywhere are littered with unscrupulous and fraudulent workers posing as a professionals. Most of the time you only find out at the end of the job. So check references for larger projects to insure you are not regretting taking the "best price" at the highest cost to you, the consumer!  


Thursday, May 23, 2013

How can you become more aware of the day to day needs of your existence?

"We live in a world of disease and everyday is a battle of survival"
We take for granted most of the conveniences  of our life thinking the whole world enjoys the benefits of modern plumbing. Watch this video and see how you can tell if your viewpoint is one that is mainstream.




Thursday, March 17, 2011

What is commercial plumbing?

Commercial Boiler 

Some wonder what the difference is between commercial plumbing systems versus other types of plumbing systems. Well there are several types of plumbing designs to meet the needs of the demands made on the system. Residential, commercial, institutional, light industrial and industrial are some types of plumbing systems to name a few. Within each of these types of plumbing systems there are subtypes. Some of the subtypes within commercial for example are restaurant, office building, business park, strip mall, gas station, shopping center and movie theater to name a few. Each system has differing demands and needs placed on it. Each plumbing system requires special skills to install, service and maintain. 

Picking the right person who understands these different types of plumbing systems, subtypes and challenges of each requires a bit of trial and error. Accurate troubleshooting and long term solutions are signs you have the right person for the job. Fixing a problem before you understand why it was a problem in the first place is just delaying the problem from happening again.

Some things to think about when selecting the right plumber for your  commercial property might include how many years of actual commercial experience does this firm have, are they in it for the job at hand or will they be there in the long run, can you reach them when you need them, can you reach the plumber or do they call you when they can, does their solution involve sound long term business objectives you have with minimal problems and disruptions? 

Commercial plumbing systems have large volume demands placed on them so it is vital that selection of the professional you make meets these goals for you.

With over 30 years of commercial experience in all types of plumbing systems Better Plumbing is ready to meet your demands for residential, commercial and light industrial plumbing system designs. Call us and get a plumber on the phone immediately to address your care or concerns. We are available 24 hours a day year around to meet the demands your plumbing system requires. 

Call Better Plumbing to schedule your plumbing evaluation with a no obligation inspection to see if your plumbing system could use a modernization to reduce costs, be greener to the environment, add a new level of safety for the dwelling occupants or just make minor adjustments to improve overall performance.

We can be reached at (408) 263-8433

Look forward to meeting you.

your plumber,

Cameron

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